Frequently Asked Questions
Everything you need to know about our Italian craftsmanship and services.
Where are Pini Parma products manufactured?
All our collections are 100% Made in Italy, collaborating with traditional workshops that preserve ancestral tailoring techniques and use the finest Italian fabrics.
What are your shipping times and costs?
We offer worldwide shipping. Orders are typically processed within 24-48 hours. Delivery times range from 1-3 business days for Europe and 3-5 business days for the rest of the world.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend choosing the larger size for our slim-fit Italian cuts.
What is your return policy?
We accept returns within 14 days of delivery for a full refund or exchange, provided the items are in their original condition with all tags attached.
Are duties and taxes included for international orders?
For orders outside the European Union, customers are responsible for any local customs duties or import taxes that may be applied by their country's customs office.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service immediately if you need to make changes; once an order has reached the shipping stage, it can no longer be modified.